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Get in Touch with Our Team

Have questions regarding our image algorithms, discovered a rendering bug, or want to suggest a new PNG utility? We are here to help and value your feedback.

Direct Department Channels

General Support & Bugs

Technical issues, canvas browser glitches, or error logs.

support@smallpngtool.com →
Privacy & Compliance

Questions regarding client-side data handling, GDPR, or CCPA.

privacy@smallpngtool.com →
DMCA & Copyright Notice

Formal intellectual property inquiries and legal notices.

dmca@smallpngtool.com →

Support Response Commitment

Our engineering team reviews all incoming messages Monday through Friday, 09:00 to 18:00 UTC. We strive to respond to all technical inquiries within 24 to 48 business hours.

Send Us a Direct Message

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Frequently Asked Questions

Are my uploaded images stored on your servers? ↓

No. Never. All processing executes 100% locally inside your web browser via client-side JavaScript and HTML5 Canvas. We cannot see, store, or recover your images.

Is SmallPNGTool completely free to use for commercial projects? ↓

Yes. You may freely use all 47 tools for personal, academic, and commercial design projects without attribution or payment.

Can I request a new image tool or feature? ↓

Yes! We welcome suggestions. Use the form above and select "New Tool Feature Suggestion" to submit your idea to our engineering roadmap.